Dynamics 365 PORTALS IMPLEMENTATION SERVICES
Make it easy for customers to solve issue on their own. Provide a customizable online support portal that leverages an organized, searchable knowledgebase to deliver real-time updates, consistent answers to service questions and product and service information and documentation.
Dynamics 365 Portals contain a complete suite of web portal capabilities that can be easily configured to fit business requirements, serving as the perfect conduit to your Microsoft Dynamics 365 solution. Pre-configured starter portals conveniently combine web apps to support common use-case scenarios and individual portal apps are easily combined to meet specific needs. The Portals platform allows non-technical users to build their own web applications using flexible Microsoft Dynamics 365 entity form and entity list features.
BENEFIT OF PORTAL IMPLEMENTATION SERVICE
- Create a seamless branded experience or unique portals for multiple brands from a single deployment
- Create a consistent branded experience or create unique portals for each one of your multiple brands through configuration not code from a single deployment.
Localized & Extensible:
- Minimize customer effort with targeted relevant service
- Access to service from anywhere on a brand site, 3rd party site (community portal, kiosk or inside a game).
- Provide comprehensive self-service directly from your Facebook fan page
- Simple navigation to the right answers or resources including customer escalations to agent support.
- Recognize mobile users instantly & deliver real-time, personalized service on any mobile operating system & device
- Surface answers from the very first touch with type ahead search and maximize self-service success by recommending articles before a case is submitted.